Dorsch Ford Lincoln Kia's Response to COVID-19 (Coronavirus)

Here at Dorsch Ford Lincoln Kia, your health and safety amidst the on-going COVID-19 pandemic is our number one priority. We understand that times are tough and that everyone is affected by the Coronavirus in different ways, so to compensate, we're taking extreme action to ensure the sanitation and cleanliness of our dealership. In compliance with the Center for Disease Control (CDC) and their guidelines, Dorsch Ford Lincoln Kia is committed to keeping our staff and customers safe by holding ourselves to the highest standards possible.

Dorsch Lends A Hand

COVID-19 is forcing friends, family, and co-workers to practice social distancing here in Green Bay and Appleton. As a result, our business has had to adopt a new set best practices to reflect the ever-changing circumstances of the Coronavirus. To make things easier for you, our dealership is offering our valued customers with a variety of convenient at-home services, known as Dorsch Lends A Hand. This includes at-home test drives, pick-up and delivery service (up to 25 miles away from our facility), as well as virtual walkarounds of our dealership and our inventories.

If you've been thinking about purchasing a new vehicle for a while and have had your eyes on something that you like, we encourage you not to let COVID-19 deter your ambitions. Amidst all the pandemonium, there are solutions to getting you what you need safely and reliably. Not only is our Dorsch Lends A Hand response plan effective immediately, but it's administered by the professionals in our business who are dedicated to helping you out in your time of need.

Dorsch Sanitary Measures

Dorsch has taken several precautionary measures to protect the health and safety of our employees and valued customers. We are sorry for any inconveniences this may cause. Our Dorsch team is here to help you and we hope to make your experience as comfortable as possible!

  • Hourly wipe down of all surfaces and an increase in all sanitizing procedures
  • Removal of all shared magazines and brochures from the customer lounge
  • Please ask a salesperson to send you a link to view all of our brochures virtually
  • Limited contact while processing payments
  • Discontinuing shared amenities:
  • fresh popcorn
  • hot coffee
  • creamer
  • Individual cans of soda will still be available!
  • Eliminate the shaking of hands- our staff will give "viral handshakes or elbow bumps"
  • Flexible leave protocol offerings which encourages any employees who are feeling unwell to stay home
  • Use of gloves by all automotive technicians and other affiliated service employees who encounter customer vehicles

Vehicle Safety & Sanitation Practices

We understand that you might not want to leave your home and visit our dealership near Ashwaubenon to test drive a new vehicle during these times, which is why we've decided to bring your test drive to you. That's right! In addition to making the process more convenient for you, we also are being diligent and extremely thorough when it comes to sanitizing our vehicles. On any regular day, our staff utilizes significant time after hours to disinfect and clean our entire facility from top to bottom, including all of the vehicles featured in our new and used inventories.

That's all in a normal day. But now, with health and safety at increased levels of infection, our team is going above and beyond to clean each vehicle before and after drop off appointments. Abiding strictly by the CDC's sanitation guidelines, our team is conscious and well-aware of the circumstances and will never put our customers in any situation that we don't think is safe. With that being said, cleanliness and attention to detail during these times is paramount, and we wish to inform our customers that they can expect perfection from our Dorsch team when scheduling an at-home test drive.

Tips on How to Stop the Spread of COVID-19

Aside from making your car-buying experience more convenient and accessible during these times, we'd also like to take a moment, as fellow humans battling this crisis, to share some tips on how you can help prevent the spread of COVID-19:

  • Avoid contact with anyone other than your family and those people who you are quarantined with.
  • If out in public, stay at least six feet from others and maintain adequate distance to prevent spread.
  • Stay home and remain quarantined unless you must leave. If you have the power and the resources to stay home, doing so could potentially save lives.
  • Wash your hands often and prioritize personal hygiene. If you feel sick or have a cough, contact your medical professional right away.

Contact Us

If you have any questions about our at-home services and wish to learn more about what you can do to ensure your safety during the COVID-19 pandemic, please call us right away! Stay safe and happy shopping!

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Contact

Dorsch Ford Lincoln

2641 Eaton Road
Directions Green Bay, WI 54311

  • Sales: 888-238-8615
  • Service: (920) 469-3620
  • Parts: (920) 469-3630

Hours

  • Monday 8:30AM - 8:00PM
  • Tuesday 8:30AM - 8:00PM
  • Wednesday 8:30AM - 8:00PM
  • Thursday 8:30AM - 8:00PM
  • Friday 8:30AM - 6:00PM
  • Saturday 8:30AM - 5:00PM
  • Sunday Closed
  1. Dorsch Ford Lincoln

    2641 Eaton Road
    Green Bay, WI 54311

    • Sales: 888-238-8615
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